- To initiate a return, simply click on this link, enter your order number and zip code, then follow the prompts on the screen to print a USPS shipping label. Package the item, then drop it in the mail. We take care of the costs of return shipping, but you are responsible for the cost packaging (such as the envelope).
- Refunds for accepted returns will be processed within 5 business days of receipt. Please note that due to payment processor rules, it may take up to 10 business days after processing for the refund to appear on the account of your payment method.
- If you received merchandise as a gift and would like to exchange it for another item, please contact us at firstname.lastname@example.org for assistance.
Incorrect or Defective Item
- If you receive an incorrect item or if the merchandise was damaged or defective, please contact us at email@example.com for assistance.
Marked Down Merchandise
- All sales are final on marked down merchandise. Sale items, promotional items, clearance items and international orders are not eligible for return or exchange.